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Cookies Policy

Cookies Policy

A cookie is a small piece of data (text file) that a website – when visited by a user – asks your browser to store on your device in order to remember information about you, such as your language preference or login information. Those cookies are set by us and called first party cookies. We also use third party cookies – which are cookies from a domain different than the domain of the website you are visiting – for our advertising and marketing efforts.
More specifically, we use cookies and other tracking technologies for the following purposes:

  • Assisting you in navigation;
  • Assisting in registration to our events, login, and your ability to provide feedback;
  • Analyzing your use of our products, services or applications;
  • Assisting with our promotional and marketing efforts. (including behavioral advertising)

Below is a detailed list of the cookies we use on our Website. Our Website is scanned with our cookie scanning tool regularly to maintain a list as accurate as possible

Cookie List

Necessary cookies

These are essential cookies that do not require consent.

__hs_opt_out

  • This cookie is used by the opt-in privacy policy to remember not to ask the visitor to accept cookies again.
  • This cookie is set when you give visitors the choice to opt out of cookies.
  • It contains the string “yes” or “no”.
  • It expires in 6 months.

__hs_do_not_track

  • This cookie can be set to prevent the tracking code from sending any information to HubSpot.
  • It contains the string “yes”.
  • It expires in 6 months.

__hs_initial_opt_in

  • This cookie is used to prevent the banner from always displaying when visitors are browsing in strict mode.
  • It contains the string “yes” or “no”.
  • It expires in seven days.

__hs_cookie_cat_pref

  • This cookie is used to record the categories a visitor consented to.
  • It contains data on the consented categories.
  • It expires in 6 months.

hs_ab_test

  • This cookie is used to consistently serve visitors the same version of an A/B test page they’ve seen before.
  • It contains the id of the A/B test page and the id of the variation that was chosen for the visitor.
  • It expires at the end of the session.

<id>_key

  • When visiting a password-protected page, this cookie is set so future visits to the page from the same browser do not require login again.
  • The cookie name is unique for each password-protected page.
  • It contains an encrypted version of the password so future visits to the page will not require the password again.
  • It expires in 14 days.

hs-messages-is-open

  • This cookie is used to determine and save whether the chat widget is open for future visits.
  • It is set in your visitor’s browser when they start a new chat, and resets to re-close the widget after 30 minutes of inactivity.
  • If your visitor manually closes the chat widget, it will prevent the widget from re-opening on subsequent page loads in that browser session for 30 minutes.
  • It contains a boolean value of True if present.
  • It expires in 30 minutes.

hs-messages-hide-welcome-message

  • This cookie is used to prevent the chat widget welcome message from appearing again for one day after it is dismissed.
  • It contains a boolean value of True or False.
  • It expires in one day. 

__hsmem

  • This cookie is set when visitors log in to a HubSpot-hosted site.
  • It contains encrypted data that identifies the membership user when they are currently logged in.
  • It expires in one year. 

hs-membership-csrf

  • This cookie is used to ensure that content membership logins cannot be forged.
  • It contains a random string of letters and numbers used to verify that a membership login is authentic.
  • It expires at the end of the session.

hs_langswitcher_choice

  • This cookie is used to save a visitor’s selected language choice when viewing pages in multiple languages.
  • It is set when a visitor selects a language from the language switcher and is used as a language preference to redirect them to sites in their chosen language in the future if they are available.
  • It contains a colon delimited string with the ISO639 language code choice on the left and the top level private domain it applies to on the right. An example will be “EN-US:hubspot.com”.
  • It expires in two years.

__cfruid

This cookie is set by HubSpot’s CDN provider because of their rate limiting policies. It expires at the end of the session. Learn more about Cloudflare cookies

__cf_bm

This cookie is set by HubSpot’s CDN provider and is a necessary cookie for bot protection. It expires in 30 minutes. Learn more about Cloudflare cookies

Analytics cookies 

These are non-essential cookies controlled by the cookie banner. If you’re a visitor to a site supported by HubSpot, you can opt out of these cookies by not giving consent.

__hstc

  • The main cookie for tracking visitors.
  • It contains the domain, utk, initial timestamp (first visit), last timestamp (last visit), current timestamp (this visit), and session number (increments for each subsequent session).
  • It expires in 6 months.

hubspotutk

  • This cookie keeps track of a visitor’s identity. It is passed to HubSpot on form submission and used when deduplicating contacts.
  • It contains an opaque GUID to represent the current visitor.
  • It expires in 6 months.

__hssc

  • This cookie keeps track of sessions.
  • This is used to determine if HubSpot should increment the session number and timestamps in the __hstc cookie.
  • It contains the domain, viewCount (increments each pageView in a session), and session start timestamp.
  • It expires in 30 minutes.

__hssrc

  • Whenever HubSpot changes the session cookie, this cookie is also set to determine if the visitor has restarted their browser.
  • If this cookie does not exist when HubSpot manages cookies, it is considered a new session.
  • It contains the value “1” when present.
  • It expires at the end of the session.